What is Basic-items,com

Buyer Protection

Basic-items Buyer Protection is our guarantee to you that every transaction you make on basic-items is completely secure. Basic-items.com Buyer Protection consists of Below points::

1. Privacy Protection

Pay securely online without worrying that your credit card details will be exposed.

2. Delivery Protection buyerprotection delivery guarantee - Buyer Protection

If you do not receive your purchase within the stated delivery time** (60 days maximum), a full refund will be offered. Full refunds are not available if your order did not arrive due to factors within your control, or exceptional circumstances outside the control of sellers and buyers: e.g. if you refuse customs clearance, or because of natural disasters.

3. Refund Protection

Basic-items has a comprehensive dispute process that protects you when you are unhappy with your transaction and get your refund.

**In exceptional circumstances outside the control of Basic-items, we reserve the right to ask you to wait longer than the stated delivery time for your purchase.

When am I protected by Basic-items Buyer Protection?

When the item you ordered did not arrive.
When the item you received was not as described.
When the item you received that was assured to be genuine was fake.

What transactions are eligible for AliExpress Buyer Protection?

  • Every payment made on Basic-Items.com is covered by Buyer Protection.

What payment methods are accepted on basic-items.com?

  • Cryptocurrency (ETH,XRP)
  • Paypal

With Basic-items Buyer Protection, you will be able to :

  • Resolve disputes with the shortest time.
  • Contact Basic-items.com